AI vs Human Intake for Injury Law Firms | Trust & AI
Update: 2025-12-04
Description
Recorded at Law-Di-Gras in San Diego, Kevin Daisy chats with trial lawyer Eric Ganci, who brings deep experience from DUI defense to nationwide personal injury litigation. Eric shares his perspective on client communication, what injured clients truly need during intake, and why fully AI-driven intake may not yet be the right fit for sensitive, high-emotion cases. The conversation covers trial strategy, educating clients through the legal process, the importance of human connection, and how great firms balance technology with personal service while fighting aggressively for their clients.
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